Account Manager – Client Relations & Growth

About the role

UPDOT is seeking a full‑time Account Manager to join its Bengaluru office. You will act as the primary liaison for assigned clients, ensuring projects are delivered on time and aligned with client goals while uncovering opportunities for strategic growth.

Key responsibilities

• Serve as the main point of contact for assigned clients and build long‑term partnerships.
• Oversee project delivery, coordinating with internal teams to meet client objectives.
• Identify and propose additional services or products to expand account revenue.
• Track account performance against KPIs such as engagement, retention, and satisfaction.
• Maintain accurate records of client communications, agreements, and project updates.
• Generate regular reports on account status and key developments for internal review.

Required profile

• Strong client relationship management and communication skills.
• Proactive problem‑solving attitude with the ability to address concerns quickly.
• Experience collaborating with cross‑functional teams to deliver solutions.
• Ability to analyze account metrics and drive improvements.

Required skills

What we offer

• Competitive salary package of 4.5‑6 LPA.
• Opportunity to work in a dynamic digital transformation environment.
• Professional growth through exposure to diverse client projects.