Account Clerk (Revenue Collections Department)

About the role

The City is seeking an Account Clerk to join its Revenue Collections Department. This position plays a key role in generating the majority of municipal revenue through accurate billing and diligent collection of various taxes and utility fees.

Key responsibilities

• Prepare and issue bills for income tax, lodging tax, and utility services such as water, sewer, solid waste, and storm water.
• Manage billing and collection for additional revenue sources, including cemetery fees, police services, engineering permits, and parks & recreation charges.
• Maintain accurate records of all transactions and reconcile accounts on a regular basis.
• Respond to taxpayer inquiries in person and over the phone, providing clear information on balances and payment options.
• Collaborate with other city departments to ensure timely revenue flow and compliance with local regulations.

Required profile

• High school diploma or GED equivalent; formal clerical training is a plus.
• Minimum of five years experience handling large sums of money, such as cashier or similar roles.
• Strong customer‑service experience with effective verbal communication skills.

Required skills