Manager, Strategic Planning & Operations

About the role

Amgen's Center for Observational Research (CfOR) is a global organization that generates real-world evidence to support drug development and commercialization. It is seeking a Manager, Strategic Planning & Operations to work with other Amgen functional teams and oversee and drive the execution of CfOR's operational projects and non-interventional studies, ensuring timely completion within budget and at the highest quality with compliance. The role combines strong project management with a growth mindset and openness to leveraging emerging AI tools.

Key responsibilities

• Support end-to-end operational workflows, automate tools and standardise process maps and SOPs (budget management, contracting, dashboard management, project management)
• Drive AI-enabled operational transformation in compliance, budget tracking and decision-making across global CfOR programs
• Manage projects: planning, governance tracking, milestones, vendor onboarding, risk and issue tracking, stakeholder reporting
• Manage SharePoint sites, document libraries, permissions and content governance
• Design, track and drive knowledge-sharing metrics and continuous learning frameworks
• Monitor budgets, contracts, study milestones, risks and performance metrics, ensuring accurate data, timely reporting and regulatory and compliance adherence
• Apply Agile, Scrum, Kanban or hybrid project management methods and maintain PMO practices
• Build and maintain operational dashboards and reports (Power BI, Excel, Smartsheet) and deliver data-driven insights to leadership
• Manage financial operations (PO processing, invoice verification, expense tracking) using SAP/Ariba/Anaplan and support budget planning and resource management

Required profile

• Bachelor's degree with 10+ years of clinical or scientific operations experience, or Master's degree with 6+ years of scientific or operations experience
• Pharma/healthcare degree with applied technology and AI knowledge expertise
• Preferred: 8+ years of project management experience, including 5+ years in pharma/biotech and cross-functional settings
• Experience with budgeting, contracting, PMO and regulated document management systems

Required skills

• Advanced Excel and dashboard creation for reporting and decision support
• SharePoint, Smartsheet, MS Teams, Office 365, Power BI, SAP, Ariba, Anaplan
• Generative AI tools such as ChatGPT and Copilot