French Customer Support Specialist (B2 Certified)
Right Move · Bengaluru
Descripcion del puesto
About the role
We are seeking a French‑speaking Customer Support Specialist to join a leading client’s call centre in Gurgaon or Bangalore. The role involves handling inbound voice queries in French, with occasional English support, and delivering accurate, empathetic assistance to customers.
Key responsibilities
- Answer and resolve customer inquiries via phone in French.
- Provide clear information, troubleshooting, and solutions while maintaining high satisfaction levels.
- Escalate unresolved issues to the appropriate department promptly.
- Adhere to rotational shift schedules and on‑site work requirements.
Required profile
- Minimum 6 months of experience in a customer‑facing role.
- Fluent in French (verbal and written) with a B2 certification.
- Ability to communicate in English when needed.
- Available to join immediately or within 15 days.
Required skills
- Strong verbal and written French language proficiency.
- Basic English communication skills.
What we offer
- Competitive CTC ranging from 4.5 to 6.5 LPA.
- Full‑time onsite position with rotational shifts.
- Opportunity to work with a reputable client in a dynamic call‑centre environment.
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Right Move
Bengaluru
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