Food & Beverage Service

About the role

A hotel in Hinjewadi, Pune (ibis Pune Hinjewadi) is hiring a Food & Beverage Service staff member for a full-time position. The role covers serving guests, maintaining service standards and supporting the outlet during busy periods.

Key responsibilities

• Perform opening and closing side duties as assigned and set all tables according to standards and procedures.
• Deliver food and beverage services in line with departmental standards and procedures.
• Check table setting, cleanliness and side station preparation before operations start.
• Greet guests warmly at the door and escort them to their table.
• Serve food and beverages promptly at the correct temperature, following HACCP food safety and hygiene standards.
• Remember guests' names and preferences to provide personalized service.
• Upsell food and beverage offers and cross-sell other dining venues when the outlet is full.
• Thank guests on departure, clear and tidy tables quickly, and collect supplies as per requisition.
• Report complaints, incidents or irregularities to management and assist other outlets during peak times.
• Maintain knowledge of F&B services, contents and preparation methods, and know hotel fire and emergency procedures.
• Attend briefings, meetings and training, report for duty on time in a clean uniform, and perform other reasonable duties assigned by management.

Required profile

• Completed industrial training.
• A relevant degree or diploma in Hospitality or Tourism management.