Transport Executive – Employee Cab Management

About the role

The Transport Executive is responsible for managing employee cab services, ensuring timely pick‑up and drop‑off, and maintaining accurate records of cab operations. The role works in shift cells and coordinates closely with vendors, HR, and the transport team.

Key responsibilities

• Attend shift cell and monitor cab operations.
• Maintain records of cab delays, cancellations, deductions, and accidents.
• Coordinate with vendors for employee pick‑up and drop‑off, verify trip sheets/invoices, and address vehicle compliance issues.
• Liaise with HR to regularize attendance, handle no‑show deductions, and resolve employee queries.
• Brief drivers and escorts, manage breakdowns or incidents, and provide alternate arrangements.
• Report safety, security, and quality incidents to supervisors.

Required profile

• Bachelor’s degree or equivalent.
• Fresher or 12‑24 months of relevant experience in a travel agency.
• Excellent written and spoken English and Hindi.
• Willingness to work in shifts.

Required skills

• Proficiency in MS Word.
• Proficiency in Microsoft Excel.