Telecaller – Hybrid (Mumbai)

About the role

We are looking for a dynamic Telecaller to join our Mumbai team on a hybrid basis. The role focuses on outbound calling to promote Spinclabs’ technology solutions, handling customer queries and building lasting relationships.

Key responsibilities

• Make outbound calls to potential customers to promote products and services.
• Handle inbound inquiries and provide detailed information.
• Maintain and update customer databases using MS‑Excel.
• Follow up with customers to ensure satisfaction and nurture relationships.
• Achieve daily and monthly sales targets.
• Collaborate with the sales team to identify new opportunities.
• Provide feedback on customer preferences and market trends.

Required profile

• Fluent in English and Hindi with excellent communication skills.
• Strong sales orientation and a passion for achieving targets.
• Motivated, proactive and able to work both independently and as part of a team.

Required skills

• Proficiency in MS‑Excel.

What we offer

• Hybrid work arrangement (office and remote).
• Opportunity to work in a fast‑growing IT consulting firm.
• Career development in sales and technology sectors.