Food & Beverage Ambassador

About the role

Join the pre‑opening team at Fairmont Udaipur Palace as a Food & Beverage Ambassador. You will be the first point of contact for guests in restaurants, lounges and banquet areas, delivering the luxury hospitality experience the brand is known for.

Key responsibilities

• Welcome and greet guests warmly, creating a positive first impression.
• Provide food and beverage service in line with hotel standards, presenting menus, explaining items and recommending specials.
• Take accurate orders, coordinate with kitchen and bar staff, and ensure timely delivery.
• Maintain clean, organized dining areas and service stations.
• Monitor guest satisfaction, respond promptly to requests or concerns, and handle billing using POS systems.
• Promote hotel restaurants, special promotions and upsell items.
• Assist with table set‑up and clearing before and after service, especially during busy periods.

Required profile

• Diploma or degree in Hotel Management, Hospitality Management or Food & Beverage Service (preferred).
• 1–3 years of experience in restaurant, hotel or resort service; fresh graduates from recognized institutes may be considered.
• Strong communication, interpersonal and customer‑service skills.
• Ability to work shifts, weekends and holidays.
• Well‑groomed appearance and professional etiquette.

Required skills

• Basic knowledge of POS systems and billing procedures.