Food & Beverage Ambassador

About the role

Join the pre‑opening team at Fairmont Udaipur Palace as a Food & Beverage Ambassador, delivering warm hospitality and ensuring memorable dining experiences for guests.

Key responsibilities

• Welcome and greet guests warmly in restaurants, lounges, and banquet areas.
• Provide excellent food and beverage service in line with hotel standards.
• Present menus, explain items, highlight daily specials and make recommendations.
• Take accurate orders and ensure timely delivery to guests.
• Coordinate with kitchen and bar staff for smooth service operations.
• Maintain clean, organized, and properly set dining areas and service stations.
• Monitor guest satisfaction and respond promptly to requests or concerns.
• Keep up‑to‑date knowledge of menu items, ingredients, preparation methods and beverage offerings.
• Follow hygiene, sanitation and food safety standards at all times.
• Assist in setting up and clearing tables before and after service.
• Support the team during busy periods to ensure smooth operations.
• Promote hotel restaurants, special promotions and upsell food and beverage items.
• Handle guest billing accurately using POS systems.

Required profile

• Diploma or degree in Hotel Management, Hospitality Management or Food & Beverage Service (preferred).
• 1–3 years experience in restaurant, hotel, resort or hospitality service; fresh graduates from recognized institutes may also be considered.
• Good knowledge of food and beverage service procedures.
• Basic understanding of POS systems and billing procedures.
• Strong communication and interpersonal skills.
• Customer‑service oriented with a friendly, professional attitude.
• Ability to work shifts, weekends and holidays as required.
• Well‑groomed appearance and proper etiquette according to hospitality standards.

Required skills

• POS systems