Transportation Specialist I – Relay Operations Centre

About the role

The Transportation Specialist I works in Amazon's Relay Operations Centre (ROC), the command hub for transportation execution across the supply chain. Based in Bangalore, you will support both inbound and outbound freight flows, ensuring timely pick‑up and delivery while handling exceptions that could affect customer experience.

Key responsibilities

• Facilitate information flow between carriers, hubs, warehouses and Amazon sites.
• Resolve appointment bookings, reschedules, in‑transit disruptions, and weather‑related issues.
• Support inbound operations (vendor‑to‑Amazon) and outbound operations (Amazon‑to‑customer).
• Schedule loads, manage load cancellations and equipment availability.
• Assist network capacity management and coordinate with non‑Amazon transport modes such as rail and sea.
• Monitor network trends, analyze data and propose process improvements.

Required profile

• Strong problem‑solving mindset with ability to act quickly on exceptions.
• Analytical aptitude for reviewing network data and identifying trends.
• Willingness to work rotational shifts to support 24/7 operations.
• Effective communication with multiple internal and external stakeholders.

Required skills

What we offer

• Opportunities for learning and career advancement within Amazon’s logistics network.
• Exposure to multi‑mode transportation operations across North America and Europe.