Process Assistant – GSF Prime Now

About the role

Amazon is seeking a Process Assistant for its GSF Prime Now fulfillment center. In this role you will oversee daily shift operations, mentor associates, and ensure that customer orders are delivered on time with high quality and safety standards.

Key responsibilities

• Administer shift activities, including associate scheduling and job allocation.
• Monitor and mentor associates on productivity, quality, and safety.
• Track count status, resolve queue issues, and drive shift‑level quality improvements.
• Develop and deliver training and development plans for team members.
• Conduct daily 4M and 5S audits of workstations.
• Act as a stand‑in for the Area Manager when required.

Required profile

• High school diploma or equivalent.
• At least 1 year of experience with Microsoft Office (Word, Excel, Outlook).
• Willingness to work flexible schedules, including weekends, nights, and holidays.
• Physical ability to lift up to 49 lb, stand or walk for up to 12‑hour shifts, and perform frequent pushing, pulling, squatting, bending, and reaching.
• Availability to work 40 hours per week with overtime as needed.

Required skills

• Microsoft Office suite
• Word
• Excel
• Outlook