Executive Housekeeper

About the role

The Executive Housekeeper leads all housekeeping and laundry operations for a Hilton hotel, ensuring high cleaning standards and seamless coordination with other departments. This role is pivotal in delivering the exceptional guest experience Hilton is known for.

Key responsibilities

• Implement and maintain department SOPs and policies.
• Direct daily housekeeping activities, overseeing guestroom and public area cleanliness.
• Develop and deliver training programs for team members.
• Manage staffing schedules, payroll control, and budget compliance.
• Conduct regular inspections of guestrooms, back‑of‑house areas, and public spaces.
• Supervise laundry operations, including guest laundry, uniform, and linen management.
• Hold daily briefings with managers to communicate VIP arrivals, guest complaints, and special assignments.
• Coordinate with Engineering and Front Office on room repairs, deep cleaning, and room blocking.
• Prepare annual budgets for uniforms, FF&E, and operating equipment and present them to the Director of Operations.

Required profile

• Proven experience managing housekeeping operations in a hotel environment.
• Strong leadership and team‑development abilities.
• Excellent organizational and budgeting skills.
• Ability to communicate effectively with multiple hotel departments.
• Attention to detail and commitment to high service standards.

Required skills

What we offer

• Opportunity to work with a global hospitality brand.
• Professional development and training programs.
• Competitive compensation and benefits.