Client Support Specialist – Walk-in Drive

About the role

ADP is seeking enthusiastic individuals to join its Client Support team in Hyderabad. As a front‑line specialist, you will help clients resolve issues, answer questions, and get the most out of ADP technology through phone, email, or chat interactions.

Key responsibilities

• Provide timely, accurate support to clients via phone, email, and chat.
• Diagnose and resolve technical and functional issues related to ADP products.
• Educate users on system features and best practices.
• Document interactions and follow up to ensure issue closure.
• Collaborate with internal teams to escalate complex cases.

Required profile

• Strong communication and problem‑solving abilities.
• Ability to manage multiple inquiries and prioritize effectively.
• Adaptability to fast‑changing environments and policy updates.
• Commitment to delivering high‑quality client service.

Required skills

• Proficiency with standard communication tools (phone, email, chat).

What we offer

• Career advancement opportunities within a Fortune 250 company.
• Award‑winning training and continuous learning programs.
• Inclusive, collaborative workplace culture.
• Competitive benefits and a supportive environment.