Front Desk Executive – Administration

About the role

The Front Desk Executive will manage all front‑desk operations at the IIHS Delhi office, ensuring a smooth and welcoming experience for visitors, callers and couriers. This is an 11‑month contractual role, renewable based on mutual agreement.

Key responsibilities

• Greet and assist visitors, providing a pleasant reception experience.
• Handle incoming and outgoing phone calls, maintaining accurate call logs.
• Manage courier and postal services, coordinate with vendors and process invoices.
• Support events and senior delegate visits, including logistical arrangements.
• Monitor housekeeping and security activities, ensuring compliance and readiness.
• Procure printed materials, manage printing vendors and oversee invoice payments.
• Maintain MIS reports for assigned administrative processes and submit periodic updates.
• Assist the Admin manager and other IIHS departments as needed, including travel for work.

Required profile

• Bachelor’s degree in any discipline.
• 3–5 years of experience handling front‑desk duties, call management and visitor services.
• Strong interpersonal skills, ability to work under pressure and maintain punctuality.
• Fluent in English and Hindi, both spoken and written.

Required skills

• Proficiency in Microsoft Excel for MIS reporting.