Receptionist & Office Coordinator

About the role

Qualifacts, a leading provider of behavioral health software and SaaS solutions, is seeking a Receptionist & Office Coordinator to support daily office operations and ensure smooth interactions with visitors, clients, and staff.

Key responsibilities

• Develop and maintain office systems, including data management and filing.
• Arrange travel, visas, and accommodation for staff.
• Screen phone calls, enquiries, and requests, handling them appropriately.
• Greet visitors at all seniority levels and manage reception duties.
• Organise diaries, schedule appointments, and coordinate meetings.
• Handle incoming email, faxes, and post, often corresponding on behalf of senior leadership.
• Conduct background research and present findings.
• Prepare documents, briefing papers, reports, and presentations.
• Liaise with clients, suppliers, and internal teams.

Required profile

• Exceptional written and oral communication skills.
• Strong organisational and time‑management abilities.
• Ability to work under pressure and meet tight deadlines.
• High attention to detail, honesty, reliability, and discretion.
• Flexibility to juggle multiple tasks and work extra hours when needed.

Required skills

• Proficient word‑processing and general IT skills.
• Familiarity with a range of software packages.

What we offer

• Inclusive, diverse workplace committed to equal opportunity.
• Opportunity to work with innovative behavioral health technology.