Senior UX Researcher

About the role

Bosch Global Software Technologies Private Limited, a 100% owned subsidiary of Robert Bosch GmbH and the largest software development centre of Bosch outside Germany, is hiring a Senior UX Researcher in Bengaluru. The role leads end-to-end UX research, turns user insights into actionable recommendations and influences product and business decisions across complex, cross-functional environments.

Key responsibilities

• Plan, design and execute end-to-end research initiatives, deriving deep user insights from qualitative and quantitative data and turning them into product, UX and business recommendations.
• Define research roadmaps aligned with product strategy and own research across domains such as automotive, enterprise tools and digital ecosystems.
• Drive discovery and validation phases in product development and shape problem statements.
• Work closely with design, engineering, product and business teams, collaborate with global stakeholders in distributed settings, mentor junior researchers and present data-backed insights to leadership.
• Bridge the gap between user needs, business goals and technical feasibility, and champion design thinking across the organisation.
• Build scalable research frameworks, playbooks and repositories to support UX maturity.

Required profile

• Bachelor's or Master's degree in UX or Service Design, or in Design, HCI, Psychology or a related field.
• Graduates must come from reputed design institutes (e.g. IISc CPDM, IITs, NID, Srishti Manipal, ISDI, MIT Institute of Design Pune, Symbiosis Institute of Design).
• Experience of 5-6+ years as a UX Researcher.
• Experience in complex domains such as automotive, SaaS or enterprise systems is a plus.

Required skills

• Strong expertise in qualitative and quantitative research methods.
• Stakeholder management and storytelling, connecting UX insights to business impact.
• Proficiency in research tools such as UserTesting and Dovetail.