KHMS Intern (GCC Ahmedabad)

About the role

Kraft Heinz's KHMS (Kraft Heinz Management System) is an enterprise-wide framework for operational excellence within Global Business Services. The KHMS Intern supports Coaches in deploying, tracking and sustaining KHMS practices across teams, focusing on coordination, data management and generating insights for smooth rollout and long-term adoption. The role reports to the Assistant Manager, GBS KHMS, and is based in Ahmedabad.

Key responsibilities

• Collect and consolidate KHMS health check data, prepare reports and dashboards, and run trend or KPI analyses for leadership.
• Review responses for inconsistencies and track maturity progress.
• Coordinate with GPLs, Tower Leads and Team Leads, follow up on actions and ensure timely delivery of work.
• Send post-deployment communications, track homework and maintain closure records.
• Provide first-level support for IO App queries, track tickets and coordinate resolution with internal and external teams.
• Assist in technical requirement gathering and configuration tracking with external partners.
• Create and maintain training materials, repositories and support sessions, and collect feedback.
• Analyse health check results, identify trends and present insights to leadership.
• Maintain trackers, document best practices and support audits, workshops and sustainability initiatives.

Required profile

• Proficiency in Excel, PowerPoint and basic data analysis.
• Ability to create structured reports, dashboards and presentations.
• Familiarity with process documentation and governance concepts (preferred).
• Strong coordination, follow-up and stakeholder management skills.
• High attention to detail, clear written and verbal communication, and an organized, deadline-driven approach.

What we offer

• End-to-end exposure to enterprise-level operational excellence systems.
• Experience in deployment governance, sustainability models and digital tools.
• Direct interaction with the leadership team and external partners.
• A role with high learning curve and ownership, working across multiple towers and global stakeholders.