Customer Service Representative
TP · Jaipur
Job description
About the role
We are looking for enthusiastic Customer Service Representatives to join our e‑commerce team in Jaipur. The role involves handling customer inquiries, providing solutions, and ensuring a positive experience for our global shoppers.
Key responsibilities
- Respond to customer queries via phone, email, and chat in a timely manner.
- Identify and resolve issues, escalating complex cases when necessary.
- Maintain accurate records of interactions in the company’s system.
- Collaborate with other departments to ensure seamless order processing and delivery.
- Participate in rotational shift schedules to provide 24/7 support.
Required profile
- Excellent verbal and written communication skills.
- Strong problem‑solving ability and a customer‑centric mindset.
- Fresh graduates with outstanding communication skills are welcome.
Required skills
What we offer
- Opportunity to work with a premium international e‑commerce giant.
- Global exposure and a dynamic work environment.
- Structured training, career growth pathways, and rotational shifts.
- Competitive salary with performance incentives.
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Published 1 month ago
Expires 2 weeks from now
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TP
Jaipur
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