Creative Specialist – Retail

About the role

Apple Retail is looking for a Creative Specialist to lead “Today at Apple” sessions in store. You will inspire customers, help them set up devices and discover the Apple ecosystem through engaging workshops and events.

Key responsibilities

• Deliver interactive “Today at Apple” sessions that encourage strong customer participation.
• Generate excitement and enthusiasm for Apple products and services.
• Create hands‑on experiences that help customers get the most from the Apple ecosystem.
• Recommend solutions that meet individual customer needs and support device setup.
• Demonstrate knowledge of internal support resources and guide customers to expand their technical knowledge.
• Perform additional customer‑facing activities on or off the sales floor as needed.
• Contribute to an inclusive environment by respecting differences and fostering curiosity.

Required profile

• Availability to work a schedule based on business needs, including nights, weekends and public holidays.
• Previous experience in retail, sales or a related field.
• Proficiency in the local language, both written and spoken.

Required skills

What we offer

• Opportunity to work in a diverse, inclusive culture that values creativity.
• Access to Apple’s training resources and career development programs.