Business Analyst - Assistant Manager - Lending

About the role

Join Paytm's lending analytics team to own the end‑to‑end personal loan funnel, working across risk, product, growth and operations to improve conversion, approval rates and disbursal volume.

Key responsibilities

• Own and monitor the personal loan funnel across multiple lending partners, tracking conversion, drop‑off, and approval rates at each stage.
• Conduct cohort‑level performance analysis to identify underperforming segments and work with risk teams to refine approval logic.
• Design and maintain real‑time dashboards in Looker for Business, Product, Growth and Risk stakeholders.
• Build threshold‑based alerting systems to flag funnel deviations and enable proactive response.
• Partner with call‑center operations to create data‑driven prioritisation models that improve outreach efficiency.

Required profile

• 2–5 years of experience as a Business Analyst or Data Analyst, preferably in fintech, lending or consumer‑tech.
• Strong SQL proficiency; basic Python for data analysis is a plus.
• Hands‑on experience with BI/dashboarding tools such as Looker or Power BI.
• Solid understanding of statistics and ability to translate data into actionable business narratives.

Required skills

• SQL
• Python (basic)
• Looker
• Power BI
• Google Apps Script
• Spark