Admin Analyst II, GCC Operations (IT & Workplace)

About the role

Kraft Heinz India GCC is looking for an Admin Analyst (B15) to support a modern, digitally enabled workplace. The role combines administrative operations with IT onboarding expertise, covering workplace operations, vendor governance and digital workspace adoption, and works closely with senior stakeholders across functions. It is a full-time position on the European shift.

Key responsibilities

• Manage end-to-end IT onboarding for new hires (system access, hardware readiness, workspace setup) and support users with basic IT queries
• Supervise daily administrative operations, run governance meetings and drive follow-ups, escalations and SLA adherence
• Collaborate with HR, IT and business teams to improve processes, SOPs and governance frameworks
• Manage vendor onboarding, contracts and performance, including housekeeping, transport, cafeteria and facility vendors
• Oversee transport logistics, cafeteria operations and facility standards
• Maintain digital and physical records, and perform data entry, reporting and basic data analysis
• Coordinate meetings, webinars and conference calls, and manage event logistics such as travel, accommodation and visitor arrangements

Required profile

• Graduation with 5-6 years of relevant experience
• Post-graduation (MCA/PG) preferred, with exposure to IT and admin operations
• Strong exposure to IT onboarding, administrative operations and vendor management

Required skills

• Stakeholder management, including with senior leadership
• Good understanding of IT tools and workplace technologies
• Coordination, multitasking, follow-up and problem-solving skills
• Ability to work in a fast-paced GCC environment