Telecaller – Customer Service Representative
Nextenti Tech Private Limited · Hyderabad
Job description
About the role
The Telecaller will engage with customers over the phone, providing information about products and services while ensuring a high level of customer satisfaction. This position requires accurate documentation of interactions and adherence to company scripts and guidelines.
Key responsibilities
- Engage with customers to provide product and service information.
- Address inquiries and resolve complaints efficiently and professionally.
- Accurately record interactions and update relevant databases.
- Follow communication scripts and company guidelines.
- Meet daily and monthly call targets set by management.
Required profile
- Bachelor's Degree.
- Strong verbal communication and active listening abilities.
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Published 2 weeks ago
Expires 1 month from now
32 views · 0 interested
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Nextenti Tech Private Limited
Hyderabad
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