Program Manager – Academic Operations

About the role

The Program Manager at NIAT leads the execution of on‑campus academic programmes, ensuring smooth coordination of classes, labs, assessments and events. Reporting to Senior Program Leadership, the role focuses on operational excellence, student success and industry engagement.

Key responsibilities

• Oversee day‑to‑day campus operations, aligning classes, labs, assessments and events with the academic calendar.
• Collaborate with academic mentors, BOAs and internal teams to maintain consistent operational flow across student batches.
• Partner with student success teams to monitor progress, intervene with at‑risk learners and resolve student issues.
• Monitor classroom quality, mentor effectiveness and overall student engagement, gathering feedback for continuous improvement.
• Lead campus initiatives such as community events, branding activities and academic showcases.
• Work with placement and training teams to organise workshops, mock interviews and skill‑building sessions, and maintain industry and alumni relationships.
• Prepare accurate reports, dashboards and trackers on academic performance and provide regular updates to senior leadership.

Required profile

• Bachelor’s degree in any discipline (Master’s degree a plus).
• Strong communication and stakeholder‑management abilities.
• Proven ability to manage operations in a fast‑paced, dynamic environment.
• Excellent problem‑solving and decision‑making skills.

Required skills

• Proficiency with Google Sheets and Excel for data tracking and reporting.