Finance Operations – Order to Cash (OTC) Specialist

About the role

Join EY as a Finance Operations professional focused on the Order‑to‑Cash (OTC) cycle. You will manage sales order creation, billing, and coordination across multiple business units, ensuring accurate invoicing and timely collections.

Key responsibilities

• Create and validate sales orders in SAP for cargo, passenger services, apron transport, security services, and ad‑hoc billing.
• Review shipment, flight, operational, and marketing inputs to apply correct material codes, quantities, and rates.
• Generate sales order numbers and provide supporting documents to the Finance Accounts Receivable team.
• Track and resolve billing discrepancies by collaborating with Operations, Marketing, Finance, and other internal stakeholders.
• Submit rental invoice data in SAP, validate contract rates, and ensure timely processing by Finance Accounts Payable.
• Maintain billing trackers, working files, and service‑wise data logs for reporting and audit purposes.
• Update process documentation, checklists, and SOPs; identify gaps and propose automation or efficiency improvements.
• Participate in system changes, UAT testing, and implementation of new billing tools or features.

Required profile

• Strong understanding of Order‑to‑Cash processes, especially billing and sales order creation.
• Experience coordinating with cross‑functional teams such as Marketing, Operations, and Finance.
• Ability to maintain accurate documentation and support month‑end closures with minimal backlog.
• Proactive attitude toward process improvement and automation initiatives.

Required skills

• SAP (sales order and billing modules)
• Order‑to‑Cash (O2C) process knowledge
• Billing and invoicing expertise
• UAT (User Acceptance Testing) participation
• Process documentation and SOP maintenance