Executive Housekeeper – Lead Hotel Housekeeping Team

About the role

The Executive Housekeeper will lead the housekeeping department of a Radisson hotel, ensuring that every guest experiences a spotless, welcoming environment. This senior position combines operational oversight with a passion for delivering exceptional hospitality.

Key responsibilities

• Oversee daily operations of the housekeeping team to maintain the highest standards of cleanliness and presentation.
• Proactively address guest enquiries and resolve issues to enhance satisfaction.
• Develop and implement initiatives that meet hotel targets and improve service quality.
• Lead, coach, and motivate staff, fostering a culture of growth and high performance.
• Prepare and manage the departmental budget, controlling costs, inventory, and productivity.
• Build effective relationships with internal and external stakeholders.
• Ensure compliance with legislation, audit requirements, and best‑practice procedures.

Required profile

• Proven experience in hotel housekeeping management with strong problem‑solving abilities.
• Hands‑on leadership style, leading by example.
• Commitment to delivering outstanding guest service.
• Creative mindset for offering solutions and recommendations.
• High personal integrity and ability to thrive in a fast‑paced environment.
• Strong communication skills.

Required skills