Décor Sales Officer – Store Management

About the role

The Décor Sales Officer will lead the store team to drive home‑decor sales, ensure operational excellence and create a delightful experience for customers visiting the Gorakhpur showroom.

Key responsibilities

• Drive sales through store staff and achieve store‑level GMV and revenue targets.
• Maintain customer index and convert footfall into sales.
• Generate on‑ground demand and conduct dealer servicing activities.
• Maintain Dealer Health Card, resolve issues with relevant stakeholders and manage dealer accounts for sales and material follow‑ups.
• Act as the single point of contact for order servicing and issue resolution across product lines (Sleek, Bath, UPVC, etc.).
• Execute hygiene standards and ensure store operational excellence.
• Promote effective use of digital tools to enhance customer conversion.
• Lead team training, grooming in coordination with the central training team and oversee recruitment.

Required profile

• Proven experience as a senior salesperson in a home‑decor showroom.
• Ability to manage multiple customers at different stages of the sales cycle.
• Outstanding negotiation skills.
• Excellent organizational and time‑management abilities.
• Team player with strong leadership capabilities.

Required skills