Bank Teller – Customer Service Role

About the role

IDFC FIRST Bank is looking for a motivated and customer‑oriented Teller to join its branch team. You will be the first point of contact for customers, handling daily banking transactions while delivering excellent service.

Key responsibilities

• Greet and assist customers in a friendly, professional manner.
• Process deposits, withdrawals, payments and other banking transactions accurately.
• Balance cash drawers and maintain precise transaction records.
• Promote bank products and services to customers.
• Resolve customer inquiries and complaints promptly.
• Follow all bank policies and procedures to ensure compliance and security.
• Collaborate with team members to meet branch goals and targets.

Required profile

• High school diploma or equivalent.
• Previous experience in customer service or cash handling preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced, dynamic environment.
• Basic knowledge of banking products and services.
• Proficient in basic computer operations.
• Attention to detail and accuracy.

Required skills

What we offer

• Competitive salary and benefits.
• Opportunities for career advancement within a growing organization.