Agent Deployment Manager

About the role

We are seeking an Agent Deployment Manager to bridge prompt engineering, workflow design, client interaction, and AI‑driven problem solving. The role focuses on helping Indian organisations implement large language model (LLM) agents that deliver measurable business impact. You will collaborate with product, operations and client teams to design, build, test, and optimise agent solutions.

Key responsibilities

• Gather client requirements across industries and translate them into end‑to‑end agent workflows.
• Write, refine and optimise prompts for LLM‑driven conversation, decision‑making and automation.
• Test agent outputs across scenarios, identify gaps and iterate to improve accuracy and efficiency.
• Configure, launch and monitor agent campaigns on Navana’s platform, ensuring readiness for production.
• Track performance KPIs such as completion, conversion and error rates, and implement rapid improvements.
• Work directly with clients to align agent behaviour with business goals and demonstrate tangible results.

Required profile

• 1–3 years of experience in operations, product, engineering, customer success or similar analytical roles.
• Strong analytical and detail‑oriented mindset with curiosity about AI applications.
• Excellent communication skills, able to understand and refine client requirements.
• Mandatory proficiency in Tamil language.
• Experience with AI systems, chatbots, LLM tools or workflow automation is a plus.

Required skills

• Prompt engineering (writing and optimizing prompts for LLMs)