Software Engineer Apprentice

About the role

Alcon is seeking motivated engineering graduates to join its Global MES (Manufacturing Execution Systems) team as Software Engineer Apprentices. This position offers hands‑on experience supporting an enterprise MES platform, primarily Siemens Opcenter, across worldwide manufacturing sites.

Key responsibilities

• Assist in supporting MES application/platform services (e.g., Siemens Opcenter) for shop‑floor execution, eDHR, and traceability.
• Perform routine monitoring, health checks, log reviews, and job/queue monitoring under supervision.
• Support basic configuration, environment readiness, and release/deployment activities with senior engineers.
• Help handle incidents and service requests following ITSM practices and defined SLAs.
• Coordinate with site IT, business teams, infrastructure, and vendors for triage and root‑cause analysis.
• Update knowledge articles, SOPs, and runbooks; learn L1/L2 support models and change/release practices.
• Adhere to security, access‑control, and GxP/CSV compliance requirements.

Required profile

• Recent engineering graduate with a strong interest in digital manufacturing and IT/OT operations.
• Eager to learn, grow, and build a career in MES application support.
• Ability to work under guidance and follow documented processes.

Required skills

• Familiarity with Siemens Opcenter (MES platform).

What we offer

• Foundational, hands‑on experience in a global manufacturing environment.
• Mentorship from senior engineers and exposure to enterprise‑level ITSM practices.
• Opportunity to develop technical, process, and customer‑facing skills.