Program Manager

About the role

The Program Manager at NIAT leads the execution of on‑campus academic programs, ensuring smooth coordination between teaching, student services, and operational logistics. This position plays a pivotal role in delivering industry‑relevant learning experiences and driving student success.

Key responsibilities

• Oversee day‑to‑day execution of classes, labs, assessments and campus events in line with the academic calendar.
• Collaborate with mentors, BOAs and internal teams to maintain consistent operational flow across student batches.
• Partner with academic and student‑success teams to monitor progress, intervene with at‑risk learners and resolve student issues promptly.
• Monitor classroom quality, mentor effectiveness and overall student engagement, gathering feedback for continuous improvement.
• Lead campus initiatives such as community events, branding activities and academic showcases.
• Work with placement and training teams to organise workshops, mock interviews and skill‑building sessions, and maintain industry and alumni relationships.
• Produce accurate reports, dashboards and trackers on academic performance and provide regular updates to senior leadership.

Required profile

• Bachelor’s degree in any discipline (Master’s degree is a plus).
• Strong communication and stakeholder‑management abilities.
• Proven experience managing operations in fast‑paced environments.
• Excellent problem‑solving, decision‑making and adaptability skills.
• Data‑driven mindset with a student‑centric approach.

Required skills

• Google Sheets
• Excel