Program Manager – Academic Operations

About the role

The Program Manager at NIAT leads the execution of on‑campus academic programs, ensuring smooth coordination of classes, labs, assessments and student activities. This role blends operational ownership with student‑centric focus to deliver high‑impact, industry‑relevant learning experiences.

Key responsibilities

• Oversee day‑to‑day execution of classes, labs, assessments and campus events in line with the academic calendar.
• Collaborate with academic mentors, BOAs and internal teams to maintain consistent operational flow across student batches.
• Partner with student success teams to monitor progress, intervene with at‑risk learners and resolve issues promptly.
• Monitor classroom quality, mentor effectiveness and overall student engagement, gathering feedback for continuous improvement.
• Coordinate workshops, mock interviews and skill‑building sessions with placement and training teams.
• Build and nurture relationships with local industry professionals and alumni to support internships and placements.
• Maintain accurate reports, dashboards and trackers, providing regular updates to senior leadership.

Required profile

• Bachelor’s degree in any discipline (Master’s degree is a plus).
• Strong communication and stakeholder‑management abilities.
• Proven experience managing operations in a fast‑paced, dynamic environment.
• Excellent problem‑solving and decision‑making capabilities.

Required skills

• Google Sheets
• Excel