Data Processing & Quality Control Lead – Primary Market Research

About the role

The Data Processing and Quality Control Lead will oversee technical and governance aspects of primary market research for Mastercard's Advisors Research Center. You will ensure that quantitative studies are delivered with high data integrity, statistical soundness, and consistent quality across global markets.

Key responsibilities

• Own data processing standards, QC frameworks and sign‑off criteria for ARC quantitative research.
• Ensure datasets are statistically sound, analysis‑ready and consistent across markets and studies.
• Review key outputs for data integrity, structure and validity before delivery.
• Provide guidance on weighting, significance testing, segmentation readiness and statistical checks.
• Partner with survey programming teams to align questionnaire logic with clean downstream processing.
• Troubleshoot and resolve complex data quality issues with internal teams and vendors.
• Coach and mentor DP team members on QC discipline, technical rigor and best practices.
• Drive standardisation through reusable templates, documentation and quality checklists.
• Manage third‑party vendor outputs to ensure adherence to ARC standards, timelines and quality benchmarks.

Required profile

• 10–12 years of experience in data processing, quality control or quantitative research.
• Proven track record of setting and governing technical standards at scale.
• Experience working with global research teams and external vendors.

Required skills

• Statistical analysis and significance testing.
• Data weighting and segmentation techniques.
• Survey programming and questionnaire logic design.
• Data quality control and governance frameworks.
• Troubleshooting complex data issues.