Manager - Quality Management System

About the role

The Manager – Quality Management System (QMS) will act as a business partner to AISATS unit leaders, overseeing the implementation and maintenance of quality processes across operations. Reporting to the designated manager, this role ensures compliance with internal standards and external regulations, while driving continuous improvement.

Key responsibilities

• Manage operational performance of the QMS department.
• Lead audit planning, execution, corrective actions, and re‑audits.
• Maintain AISATS data archives and convert audit data into actionable statistics for senior management.
• Develop and monitor the internal audit plan, minimizing operational disruptions.
• Assist business unit heads in implementing ISO 9001:2015‑based quality policies, manuals, and measurable targets.
• Implement and sustain processes required for seamless QMS functioning.
• Monitor, measure, and analyze QMS performance, recommending continuous improvements.

Required profile

• Proven experience in quality management within an operational environment.
• Strong ability to interact with senior management, external agencies, and cross‑functional teams.
• Leadership skills to manage a team responsible for data delivery and audit activities.
• Excellent analytical and problem‑solving capabilities.

Required skills

• ISO 9001:2015 knowledge and implementation.