In-Room Dining Order Taker
W Hotels · Panaji
Job description
About the role
The In‑Room Dining Order Taker is responsible for delivering food and beverage orders to guests in a hotel setting. You will ensure a high level of service, accuracy, and guest satisfaction throughout each shift.
Key responsibilities
- Take guest orders for food and alcoholic beverages and record them in the MICROS system.
- Serve food courses and drinks, set tables according to event type and service standards.
- Communicate menu questions, wait times, and special dietary requirements with the kitchen.
- Check in with guests to confirm satisfaction after each course.
- Maintain cleanliness of work areas, china, glassware, and complete closing duties such as restocking and turning off lights.
- Present accurate checks and process payments.
- Follow all company safety, security, and uniform policies.
Required profile
- High school diploma or G.E.D. equivalent.
- At least 1 year of related food‑and‑beverage service experience.
- No supervisory experience required.
Required skills
- Proficiency with the MICROS point‑of‑sale system.
What we offer
- Opportunity to work with a global hospitality brand.
- Full‑time schedule with on‑site training.
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Published 6 hours ago
Expires 1 month from now
4 views · 0 applications
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W Hotels
Panaji