Executive Housekeeper

About the role

The Executive Housekeeper leads the housekeeping, public‑area and laundry operations of a Radisson hotel, ensuring immaculate guest rooms and public spaces while supporting the hotel’s overall strategic goals.

Key responsibilities

• Develop and implement housekeeping strategies aligned with the hotel’s mission and financial targets.
• Manage day‑to‑day operations of rooms, public areas and laundry, maintaining high cleanliness standards.
• Prepare and monitor the annual budget, taking corrective actions as needed.
• Determine staffing levels, schedule employees, and oversee recruitment and onboarding.
• Provide ongoing customer‑service, technical and safety training for all housekeeping staff.
• Ensure compliance with health, safety and regulatory standards.
• Control inventory, purchasing and cost of linens, cleaning supplies and related materials.
• Coordinate room availability with the Front Office Manager and maintenance with the Chief Engineer.
• Drive employee engagement initiatives and deliver 100% guest satisfaction.

Required profile

• Proven experience managing housekeeping operations in a hotel environment.
• Strong leadership and people‑management skills.
• Ability to develop budgets, monitor financial performance and control costs.
• Knowledge of health, safety and regulatory requirements for hospitality.
• Excellent communication and guest‑service orientation.

Required skills